Terms of Sales




The site is the property of Plaque.be in its entirety, as well as all the rights relating thereto.
Any reproduction, full or partial, is systematically subject to the authorization of the owners. Nevertheless, links of the hypertext type to the site are authorized without specific requests.


  1. Acceptance of terms


The customer acknowledges having read, when ordering, special conditions of sale set out on this screen and expressly declares to accept them without reservation.
These general conditions of sale govern the contractual relationship between Plaque.be and its customer., both parties accepting them without reservation. These general conditions of sale will prevail over all other conditions appearing in any other document., except prior derogation, express and written.


  1. Site management


For the proper management of the site, Plaque.be may at any time :

  • to suspend, interrupt or limit access to all or part of the site, reserve access to the site, or certain parts of the site, to a specific category of Internet users,
  • delete any information that may interfere with its operation or conflict with national or international laws,
  • suspend the site in order to carry out updates.


Plaque.be cannot be held liable in the event of a failure, breakdown, difficulty or interruption of operation, preventing access to the site or one of its features.

The connection equipment to the site that you use is under your sole responsibility.. You must take all appropriate measures to protect your equipment and your own data, in particular from viral attacks via the Internet.. You are also solely responsible for the sites and data that you consult..


  1. Products


The photographs illustrating the products, do not enter into the contractual field.
If errors have been introduced, never, Plaque.be cannot be held liable.
The majority of the products offered to its customers by Plaque.be are available in our warehouse.

Being materially unable to control the commercial ownership of the trademarks, sigles, logos, drawings, photos, … as well as models or projects concerning the different registrations entrusted to us and/or ordered, we decline all responsibility in the event of counterfeiting and/or lawsuits.

The buyer undertakes, hereby, to be guaranteed Plaque.be – FALISE Sarah – BERIOT Benjamin of any condemnation which could be pronounced against him on this count ; likewise, he undertakes to indemnify him for any prejudice suffered by him during such a dispute.


  1. Order


Automatic recording systems are considered evidence, of nature, the content and date of the order.
Plaque.be confirms the acceptance of his order to the customer at the email address that he will have communicated. The sale will only be concluded once the order has been confirmed..

Plaque.be reserves the right to cancel any order from a customer with whom there is a dispute relating to the payment of a previous order or any order relating to a computer bug..

The information provided by the buyer, when taking the order, engage this one : in the event of an error in the wording of the recipient's contact details, the seller cannot be held responsible for the impossibility in which it could be to deliver the product.


  1. Delivery


After order confirmation, Plaque.be undertakes to deliver to its carrier as soon as production is finished., regarding license plates, and all references ordered by the buyer, in the limit of the available stock. This carrier undertakes to deliver the order to the buyer's address provided by Plaque.be.
The average delivery time observed is 72 working hours depending on the country of destination..
Plaque.be de facto disclaims any legal liability if the payment of taxes was not made by the customer.

Delivery will be made by post.
Delivery is made within the time slot provided by bpost by direct delivery of the product to the announced recipient, imperatively against signature. Any delays do not entitle the buyer to claim damages from Plaque.be.

If an investigation for any problem encountered during delivery should be filed with bpost by Plaque.be, the buyer should wait for the end of the said investigation and its result to receive a new shipment from Plaque.be.

Deliveries to EEC countries are made by bpost, for deliveries outside the EEC deliveries are made by international postal services.
In the event of apparent defects, the buyer benefits from the right of return under the conditions provided for in this document.

Are considered as cases of force majeure releasing the seller from his obligation to deliver: the war, the riot, the fire, the strikes, accidents and the impossibility of obtaining supplies. The goods always travel at the risk and peril of the recipient.

Always check your package upon arrival. You have a time limit of 48 hours to make any reservations with the carrier in the event of missing items or damage.


  1. Withdrawal/Return


In accordance with the Belgian law of 31 May 2014 (Code of economic law – Book VI Market Practices and Consumer Protection). For any distance contract, the consumer has a period of at least 14 calendar days to withdraw from the contract. This right is exercised without penalty and without giving any reason.. This right of withdrawal does not belong to the professional buyer.
If the purchase relates to personalized products (such as our plates and plate holders) the customer does not benefit from this right since these articles are considered as articles “custom made”.

The notification of the denial can be made via electronic message or registered letter addressed to PLAQUE.BE whose contact details are listed at the bottom of the home page..
The buyer's right of withdrawal depends on the return of the (of the) product(s) in a delay of 3 working days from the sending of the electronic message or the registered letter in which the withdrawal was communicated.

The returned products must be sent with the related purchase orders in new condition and in the original packaging which must also be in perfect condition..
PLAQUE.BE refunds the amount of the order in question as soon as we receive the(s) product(s) fired(s) and as long as the(s) product(s) fired(s) is located(nt) in perfect condition.
The cost of returning the (of the) product(s), are the responsibility of the buyer and will be communicated during the refund process depending on the locality of the buyer.


  1. Prix


The price is expressed in euros.
The price indicated on the product sheets does not include transport.(The price of transport will be calculated according to the customer's address).
The price indicated in the order confirmation is the final price, expressed all taxes included and including VAT for Belgium. This price includes the price of the products, handling charges, packaging and storage of products, transport and commissioning costs.


  1. Payment


The price invoiced to the customer is the price indicated on the order confirmation sent by Plaque.be. The price of the products is payable in cash on the day of the actual order..
Moreover, Plaque.be reserves the right to refuse any order from a customer with whom there is a dispute..

Payment by credit card will be immediately debited at the time of the transaction.


  1. Disputes


This contract is subject to Belgian law. Plaque.be cannot be held liable for damages of any kind, both material and immaterial or corporeal, which could result from a malfunction or misuse of the products marketed. The same applies to any modifications to the products resulting from the manufacturers. The responsibility of Plaque.be will be, in any case, limited to the amount of the order and cannot be blamed for simple errors or omissions which may have remained despite all the precautions taken in the presentation of the products. In case of difficulties in the application of this contract, the buyer has the option, before any legal action, seek an amicable solution, in particular with the help of a professional association in the sector, a consumer association or any other counsel of its choice. It is recalled that the search for an amicable solution does not interrupt the ” short delay ” of the legal guarantee, nor the duration of the contractual guarantee. It is recalled that as a general rule and subject to the discretion of the Courts, compliance with the provisions of this contract relating to the contractual guarantee assumes that the buyer honors his financial commitments to the seller.

Complaints or disputes will always be received with attentive benevolence, good faith is always presumed in those who take the trouble to explain their situations. In case of dispute, the customer will first contact Plaque.be to obtain an amicable solution.
Otherwise, the Court of Charleroi has sole jurisdiction, regardless of the place of delivery and the method of payment accepted.


  1. Guarantee


Plaque.be guarantees that all products are carefully selected and checked..
In all cases, Plaque.be cannot be held responsible for non-compliance with the regulations and laws in force in the receiving country., Plaque.be's liability is systematically limited to the value of the product in question, value on its date of sale and this without the possibility of recourse to the brand or the company producing the product.


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