Contact

You have a question ?
Don’t hesitate to ask us, We will respond as soon as possible !

Telephone

+32 491 897 563

Email

info@plaque.be

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Full FAQs

What are your delivery times ?

Our delivery times in Belgium are 1 at 2 open days.
For another country in Europe, time varies from 3 at 5 open days.

Puis-je suivre l'état et ma livraison en direct ?

Oui, once your order has been dispatched by Bpost, you will receive a tracking number by email.

What is the cost of delivery ?

Currently, our delivery costs in Belgium are €4.99 per shipment.
Free delivery from 60€ for Belgium.

Are our plates the same as the IVD ?

Our plates are almost exact duplicates of the plates provided by the DIV (hot aluminum).
NB : Your rear plate must come from the DIV.

What materials are our plates made of? ?

You have the choice between aluminum or plexiglass for approved plates.. For fancy plates we offer the sticker as an additional material.

What are the dimensions of our plates ?

We have several dimensions of plates depending on the models :
– Car (52cm x 11cm)
– 4×4 (32cm x 21cm)
– Moto (21cm x 14cm)
– Scooter (10cm x 12cm)

Can I drive on public roads with a fancy plate ?

The fancy plates are not approved for circulation and are mainly used as decoration for gatherings or others at your risk.

Are the screws included with the plate holder? ?

In most of our license plate holders, screws are not supplied with.
Moreover, in some cases they are, then we will mention it directly.

Can I return my items ?

All non-personalized items can be returned within 15 days after your order maximum.

Can I have an invoice for my order? ?

Yes in your customer part, you have access to your latest orders/invoices.

J'ai une société, could I have partner prices ?

We do indeed offer partner prices, for more information, please go to the quote form request page.
You can access it by clicking on the menu at the top left then on “quote form”.

J'ai une flotte de véhicules à immatriculer / l'envie de faire des portes-plaque personnalisés pour mes véhicules, can I benefit from a professional discount ?

For a personalized quote request, whether for personalized plates or plate holders from 20 rooms, please request a quote. You can access it by clicking on the menu at the top left then on “quote form”.

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